Alur Layanan MitraPutra MitraPutra

Register yourself for free through the MitraPutra portal. Fill out the form and upload your medical documents (x-rays, lab results, doctor's referral letter). Our coordinating team will contact you within 24 working hours.

• Online registration form
• Upload medical documents
• Confirmation via WhatsApp

The MitraPutra medical team thoroughly reviews all your medical documents to ensure your case can be optimally handled at Putra Specialist Hospital Melaka.

• Document review by medical team
• Clarification communication if needed
• Confirmation of case eligibility

Documents are forwarded to the relevant Specialist Doctor at Putra Hospital Melaka. You will receive a complete Treatment Plan and official Cost Estimate from the hospital. No decision to depart is made before you approve the estimate.

• Treatment Plan from Specialist Doctor
• Estimasi biaya dalam Rupiah (RP)
• No obligation before approval

After approving the cost estimate, the MitraPutra team helps coordinate accommodation in Melaka, travel tickets, and pick-up from the airport/port.

• Accommodation coordination
• Pick-up in Melaka
• Travel tips & visa info

Arrive at Putra Specialist Hospital Melaka and head to the Admission Counter on the ground floor (open 24 hours). Room and doctor schedule have been prepared through MitraPutra's coordination.

• 24-hour Admission Counter
• Room is prepared
• Assistance by MitraPutra coordinator

Once the doctor states you can go home, the Putra Hospital team assists with the discharge process. MitraPutra ensures your return goes smoothly with all medical documentation.

• Administrative discharge process
• Complete medical documents
• Follow-up recommendations in Indonesia